Many Queenslanders are still recovering from the impacts of the COVID-19 pandemic, with renters, jobseekers, young people and those from culturally and linguistically diverse communities most heavily impacted. Our partnership with Uniting is focused on delivering tailored, one-on-one advice and assistance to electricity customers in Queensland who are struggling with issues related to energy affordability. We recognise that energy affordability is a key consideration for all Queenslanders.
It was just a lifeline when I really, really needed it… it didn’t cost me anything, and it was just such a relief to get the support I needed (Cassie, Qld)
As such, affordability and continuing to drive value for our customers is a key consideration in the decisions we make. The free program is delivered by Uniting’s energy advisors focusing on tailored energy efficiency advice, energy literacy advice, ensuring all concessions and debt relief supports are applied, or supporting people to set up an affordable payment plan with their retailer.
We are extremely proud to be partnering with an organisation like Uniting support vulnerable people and families in our communities.
If you or anyone you know could benefit from talking with Uniting please call 1800 313 126.