For life threatening situations call Triple Zero (000).
If you see damaged transmission towers or any powerlines hanging much lower than usual (less than 8m above ground or water) call Powerlink on 1800 353 031 or Energex on 13 19 62.
Follow these safety precautions:
- Keep your distance. Always assume transmission lines and electrical equipment, in the air or fallen, are ‘live’ and deadly. Never approach fallen or damaged transmission lines. Stay at least ten metres away. Electricity can arc through the air and cause electrocution. Make sure bystanders are also kept back until Emergency Services or Powerlink representatives arrive.
- A fallen transmission line should always be treated as ‘live’. Contact with a live transmission line can be deadly, and cause damage to property or equipment.
- Do not attempt to remove debris or trees which may have fallen across lines as they could also be ‘live’ with electricity.
- Never drive your vehicle over fallen transmission lines or through flood waters. If a transmission line lands on your vehicle, stay inside and call for help. If a life-threatening situation occurs, jump out of the vehicle with both feet together and hop at least 10 metres away, keeping both feet together to avoid electric shock.
- Boats used in flood conditions may unintentionally come closer to overhead transmission lines than in normal conditions. Boat users must exercise greater caution during flood conditions. Never steer your boat across transmission lines in floodwaters. Keep at least 12 metres away from transmission lines and towers.
Remember, stay alert, stay safe, and report hazards immediately.