Helpful information
- For life threatening situations or emergencies call Triple Zero (000)
- To report fallen powerlines call Powerlink on 1800 353 031
- For storm and flood assistance call the SES on 132 500 or via the QLD SES App
- Visit Energex Outage Finder or Ergon Outage Finder for information on power outages and restoration times
- Queensland Government Disaster Management
- Tropical Cyclone Alfred transmission network FAQs
- Flood and transmission line safety
- Safety around fallen powerlines
Latest updates on Queensland's transmission network
AS AT 13 MARCH 2025, 1PM
Thanks to a break in the weather, we have completed on-ground and helicopter inspections following Tropical Cyclone Alfred. Our crews are happy to report no damage to the electricity transmission network, despite the severity of this weather event.
While the cyclone has passed and floodwaters receded, many in our community are still dealing with fallen trees, flooding impacts, and structural damage at homes and businesses. If you still require assistance from the SES, visit 132500.qld.gov.au, download the Queensland SES assistance app, or call 132 500.
AS AT 11 MARCH 2025, 3PM
Over the next few days, our team will be conducting aerial inspections to support on-ground crews. The inspections will assess any post-cyclone damage and risks from rising floodwaters. Work is scheduled to begin 11 March 2025.
The low-flying helicopter will pass over properties in specific suburbs in coming days, weather permitting. It will pass quickly and maintain a safe height to minimise any disruption to residents, as well as livestock in more rural areas.
Suburbs include Belmont, Berrinba, Brookfield, Bunya, Camira, Carole Park, Cedar Creek, Clagraba, Clear Mountain, Currumbin Valley, Daisy Hill, Drewvale, Eatons Hill, Ferny Grove, Gilston, Goodna, Grandchester, Greenbank, Heathwood, Heritage Park, Kenmore Hills, Kingston, Laidley, Lake Manchester, Loganlea, Mackenzie, Maclean, Maudsland, Middle Ridge, Molendinar, Mount Walker, Mudgeeraba, Munruben, Murrarie, Nerang, New Beith, Pacific Pines, Park Ridge, Pinjarra Hills, Pullenvale, Rochedale, Samford, South Pine, Springwood, Tallebudgera Valley, Tallai, Upper Kedron, Willowbank, Wongawallan, Yarrabilba.
Learn more about helicopter inspections.
AS AT 10 MARCH 2025, 1PM
The state’s south-east is still feeling the impacts of a serious weather event, with flooding a significant concern today and into this week. Flood waters and electricity are a dangerous combination, and everyone needs to understand the risks.
Please remember:
- In flood conditions boats may unintentionally come closer to overhead transmission lines than in normal situations. We ask boat users to exercise greater caution during flood conditions.
- Always assume transmission lines and electrical equipment are live. Stay well clear.
- For life threatening situations immediately call Triple Zero (000).
- If you see powerlines hanging lower than usual call Powerlink on 1800 353 031.
Above all, stay alert, stay safe, and report hazards immediately.
AS at 9 march 2025, 12Pm
Powerlink is keeping close watch on potential flooding in areas near its electricity transmission network as ex-TC Alfred moves across South East Queensland.
Crews commenced checks at key sites yesterday and that work will continue, where it is safe to do so.
To support field-based crews, aerial inspections will be undertaken when conditions allow.
If you see fallen powerlines, stay well clear, warn others about the danger and call Triple Zero (000) immediately.
We will continue to provide updates through here and on our Facebook and X.com social media accounts.
For information on power outages, visit the Energex Outage Finder or Ergon Outage Finder on their website or by calling 13 62 62 (Energex) or 13 22 96 (Ergon).
AS AT 8 MARCH 2025, 10:45AM
Powerlink is assessing the impact of ex-Tropical Cyclone Alfred after the system crossed the coast overnight.
While we are still in the initial phases of this weather event, there are no significant impacts to the transmission network at this stage.
An initial issue at the Molendinar Substation on the Gold Coast has since been resolved and Powerlink crews are securing the site.
Powerlink continues to closely monitor the impact of strong winds, rainfall and flooding as the weather system moves across south-east Queensland.
If you see fallen powerlines, stay well clear, warn others about the danger and call Triple Zero (000) immediately.
We will continue to provide updates through here and on our Facebook and X.com social media accounts.
For information on power outages, visit the Energex Outage Finder or Ergon Outage Finder on their website or by calling 13 62 62 (Energex) or 13 22 96 (Ergon).
as at 7 March 2025, 11.30am
Powerlink Queensland continues to monitor the electricity transmission network as Tropical Cyclone Alfred approaches the South East Queensland coast.
While communities are experiencing power loss, there has been no impact to the high-voltage transmission network which supplies the Energex and Ergon networks at this stage.
High winds, debris and flooding presents a risk to our network.
The safety of our people and the community is paramount and we will only respond to any outage when it is safe to do so.
Identifying and assessing damage in the cyclone’s aftermath can take some time. Ongoing severe weather conditions make this difficult, but we will respond as soon as we can.
With conditions expected to worsen, we are continuing to work closely with Energex, Ergon and emergency services.
If there are any impacts to our transmission network, we will publish updates here and on our Facebook and X.com social media accounts.
For information on power outages, visit the Energex Outage Finder or Ergon Outage Finder on their website or by calling 13 62 62 (Energex) or 13 22 96 (Ergon).
as at 6 March 2025, 11.30am
Powerlink Queensland continues to carefully monitor the progress of Tropical Cyclone Alfred. Gale force winds, flying debris and flooding can impact the high voltage transmission network, and it is difficult to predict where this may occur.
We have several transmission lines and substations located in the cyclone impact area and are ready if there are any impacts to the network. Crews are on standby to respond as soon as it is safe to do so.
Be aware that ongoing severe weather and road closures can hamper access and make response efforts challenging for crews responding to any impacted areas. As an essential service provider, we understand the importance of restoring power supply and will continue working closely with Energex and Ergon Energy.
We will keep the community updated on any impacts and restoration efforts on this webpage, and across our Facebook and X.com social media accounts.
In the event of a life-threatening situation, always call Triple Zero (000) and stay well clear of fallen powerlines. To report fallen transmission lines or other damage to the transmission network, call Powerlink on 1800 353 031.
For information on power outages, please check the Energex Outage Finder and Ergon Outage Finder.
AS AT 5 MARCH 2025, 12.30PM
Powerlink Queensland is monitoring and ready to respond to the impacts of Tropical Cyclone Alfred on the electricity transmission network.
If the cyclone does affect the high voltage network, we will be deploying emergency crews as soon as it is safe to do so to assess the damage and commence restoration efforts.
Powerlink is well-prepared to respond to this severe weather event, and has detailed emergency plans and processes in place.
If you see fallen powerlines, stay well clear, warn others about the danger and call Triple Zero (000) immediately. In addition, any damage to the high voltage network and substations can be reported to Powerlink on 1800 353 031.
